FAQs
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Choices

You'll find answers to our most frequently asked questions about your Choices with Summerset below. If you're unable to find the answers you're looking for, please don't hesitate to contact us here.

Why Summerset?

Why Summerset?

Summerset are a proven, long term operator in the retirement village sector. When you come to a Summerset village you have the certainty that if you need care it’s there, because we have care facilities integrated into our villages.

We are currently the third largest operator, and the second largest developer of retirement villages in New Zealand, We have 21 villages across the country with more on the way as we just keep growing.

More than 3,800 New Zealanders now call Summerset home. We have more than 800 staff supporting you - to get the best out of life.

In November 2011 we listed on the New Zealand stock exchange. We have also been named best retirement village operator for four years running.

Finally, and most importantly, we are proud of our villages, of our staff and especially proud of the residents who choose to make a Summerset village their home.

 

What choice do I have at Summerset?

What choice do I have at Summerset?

At Summerset, we recognise that people are individuals, there is not one size that fits all. We also know for a lot of people they think moving to a retirement village means losing their independence, at Summerset this is not the case.

We want you to have as much comfort in your home and your life as possible.

For example we love seeing families here at Summerset and if you normally have friends to stay nothing changes when you move here. If you want to paint the walls inside your home, you can. We also welcome pets.

We have a wide choice of homes - villas, townhouses and apartments for independent living but also care apartments and a care centre for those who need more support.

We recognise that not everyone’s budgets are the same, but with such a variety of living options on offer, you are sure to find something you’ll be proud to call home.

Can I have a garden of my own?

Can I have a garden of my own?

Yes, should you wish to keep a garden a space can be arranged near your villa or townhouse for you to work in.  You will be responsible for the cost of planting and maintaining your garden.

Can I have my pets with me?

Can I have my pets with me?

We welcome pets, they can share your villa or apartment. As part of living in a community we need to ensure that all pets will be comfortable in the village. For this reason you will need to talk to your village manager about their suitability.

 

Can my family and friends stay with me while they visit?

Can my family and friends stay with me while they visit?

Yes, you can have family and friends come to stay in your villa or apartment while visiting. Visitors’ parking is located around the village.

Do I have to mow the lawns?

Do I have to mow the lawns?

Summerset takes care of all the maintenance of the grounds and gardens – no more lawns to mow!

If I don't drive anymore, how can I get to the supermarket?

If I don't drive anymore, how can I get to the supermarket?

There are scheduled trips to the shopping centre in the village van so you can get to the supermarket, shops or post office without having to worry about driving or waiting around for the next bus.

What other services are available to me at the village?

What other services are available to me at the village?

Summerset offers a range of service packages designed to suit differing levels of need, providing when and where you need it. 

We also have a wide array of support services for those living in villas and apartments should you need a little help with everyday living. From delivered meals to one-off services like getting your car washed.

For more information on our services or support and on demand services, click here.

Is there space for my car?

Is there space for my car?

Our independent living villas, townhouses or apartments either have a garage attached to the home or covered parks available to purchase.

What is LifeMark™?

What is LifeMark™?

The LifeMark™ is a certified trade mark and a trusted consumer brand. This seal of approval lets you know that the house or design you are buying has been designed according to the 5 Key Principles of Lifetime Design and has achieved the relevant LifeStandard. It is a way to identity a home that is designed to be useable, adaptable, accessible and inclusive of everybody, for a lifetime of enjoyment.