Summerset Retirement Villages

COVID-19 settings in villages

Visiting residents in our care centres

At any time, we ask that you do not visit any Summerset village if you feel unwell with cold or flu-like symptoms or viral gastrointestinal illness.

Infections including COVID-19, influenza, RSV, other respiratory illnesses and Norovirus can be transmitted easily to residents and staff. Should transmission occur our priority is to identify and limit transmission ensuring residents who become unwell receive immediate appropriate care and support.

Visiting the Care Centre

  • We welcome all visitors (vaccinated and unvaccinated — including children of all ages) into our care centres

  • If you have tested positive for Covid-19, please do not visit the Care Centre until your isolation period is completed and your symptoms have resolved

  • If someone in your household has tested positive for Covid-19, please don’t visit during the recommended five-day testing period

  • Please note: The above outlined care centre visiting processes may change at a village if they are experiencing an outbreak of any infectious illness including Covid-19. Any closures or additional precautions will be communicated by the village team

Please be reassured that we continue to follow Infection Prevention and Control (IPC) measures to ensure that the health, safety and wellbeing of residents and staff remain our top priority.